Terms of Service

Anchor Contact and Mediation Services

Effective Date: January 2026

These Terms of Service govern your use of the Anchor Contact and Mediation Services website. By accessing this website, you agree to these terms.


1. About Us

Anchor Contact and Mediation Services provides supervised contact, mediation, and family support services.

Address: Suite A, Church Walk House, Church Walk, Great Oaks, Basildon, SS14 1GJ
Telephone: 07902 033801
Website: www.anchorcontactservices.co.uk


2. Use of This Website

This website is provided for general information about our services. You agree to use the site lawfully and not for any purpose that may damage the website or its users.

You must not attempt to gain unauthorised access to any part of the website or its systems.


3. No Professional Advice

The information on this website is for general guidance only. It does not constitute legal advice, social work advice, or professional opinion.

Contacting us through this website, by email, or by telephone does not automatically establish a client or service-user relationship.


4. Service Provision

All services provided by Anchor Contact and Mediation Services are subject to:

  • Suitability assessment
  • Availability
  • Referral and safeguarding checks
  • Agreement to separate service terms and conditions

Specific arrangements relating to fees, cancellations, session expectations, and reports are provided directly to service users or referring professionals.


5. Safeguarding Responsibilities

We have a legal and professional duty to safeguard children and vulnerable individuals. Information provided through this website or during service delivery may be shared with appropriate authorities where there are concerns about safety, risk of harm, or legal obligations.


6. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and store personal data in accordance with UK data protection law.


7. Website Content

We aim to keep information on this website accurate and up to date. However, we do not guarantee that all content is complete, current, or free from errors.

We may update, change, or remove content without notice.


8. Limitation of Liability

Anchor Contact and Mediation Services is not liable for any loss or damage arising from reliance on information provided on this website.

We are not responsible for technical issues beyond our control that may affect website access.


9. External Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.


10. Intellectual Property

All website content, including text, logos, and materials, belongs to Anchor Contact and Mediation Services unless otherwise stated. Content must not be copied, reproduced, or used without permission.


11. Changes to These Terms

We may update these Terms of Service at any time. Continued use of the website means you accept any revised terms.


12. Governing Law

These terms are governed by the laws of England and Wales.